C.P. Berry Construction Company Wins National Customer Service Award!Topsfield, MA -- C.P. Berry Construction Company has been awarded the national 2003 Pacesetter Award by Custom Home Magazine at the National Association of Home Builders for exceptional customer service. Both principles of C.P. Berry Construction, Carl and Alan Berry, credit top quality design and construction combined with their emphasis on customer service as responsible for not only this award recognition, but also for their success over the past two decades. This prestigious national award was accepted by Mark O'Hara, Director of Sales for C.P. Berry Construction Company, at the Custom Builder Symposium in Orlando, Florida on November 15th.
Their selection, from an impressive line up of nominees, recognizes their exceptional customer service program. C.P. Berry's program includes a Homeowner's Welcome Manual, personalized product and material selection sheets, and quarterly newsletters. The homeowner's manual walks customers through the home building and buying process from start to finish and the product selection sheets simplify the custom selection process. Quarterly newsletters provide homeowners with community news, maintenance tips and local interest articles.
Their multi-faceted customer service program is particularly beneficial in easing home purchases, simplifying the selection process, and maintaining contact with homeowners. C.P. Berry Construction Company is responsible for many North Shore luxury communities, including Ipswich Country Club Homes (in the final phase), Fuller Pong Village in Middleton, Bartlett's Reach in Amesbury, and River Run and Olde Salem Village in Danvers. Their reputation for constructing homes of uncompromising quality and providing exceptional customer service continues to grow. C.P. Berry Construction Company has been the recipient of numerous awards for excellence, including awards from Builders Association of Greater Boston, Professional Builder Magazine, New England Condominium Association and the Society of American Registered Architects. C.P. Berry Homes is currently planning a maintenance-free, gated, 66 home active-adult (55+) community on a 125 acre site bordering the Parker River in Newbury, MA. The Caldwell Farm community will offer homes of 2,100 to 2,500 sq. ft (plus an optional 1,000 sq. ft of finished living space on the lower level), a community center, heated swimming pool, community gardens, and a network of walking paths in a picturesque setting. Ground breaking is expected in Spring 2004.
Custom Home Magazine features an article on C.P. Berry Homes in the Nov/Dec issue to offer education and inspiration for their readers.